990k believes gaming is purely for entertainment. We place the highest importance on every member's wellbeing and safety, and we are always here to support responsible gaming.
990k is a trusted online gaming and betting platform in Bangladesh. We know that gaming is a great source of fun and entertainment for many people. But ensuring that this enjoyment never becomes a problem in anyone's life — that is our greatest responsibility.
Responsible gaming at 990k is not just about rules. It reflects our genuine care for every member. We want you to feel good at the end of every gaming session — not tired, frustrated, or under pressure.
That is why we are committed to giving every member full control over their own play. From deposit limits to self-exclusion — it all stays in your hands. And if you ever feel something is wrong, our support team is available 24 hours a day.
Responsible play means enjoying gaming as entertainment — not as a source of income or a way to solve problems. It is a mindset where you know when to play, how much to play, and when to stop.
990k's responsible gaming policy is built on three core principles:
Remember, there are no guarantees in casino games or betting. Every game is entirely random. Chasing losses by playing more is the biggest risk of all.
Gaming addiction or problematic gaming develops gradually — and is often hard to recognize in yourself. Watch out for these warning signs:
Answer the following questions honestly. If you answer "Yes" to more than 3, it's wise to take a break and seek help.
Have you ever spent more time or money on gaming than you planned?
After a loss, have you ever kept playing to try to "win your money back"?
Have you ever lied to family or loved ones about your gaming?
Have you ever used money set aside for bills, debts, or daily expenses to play?
Do you feel restless, irritable, or anxious when you're not playing?
Has gaming had a negative impact on your work, studies, or family relationships?
990k gives its members full control over their gaming experience. Our platform includes multiple built-in tools that you can access at any time from your account settings.
Set a daily, weekly, or monthly maximum deposit limit.
Your game will automatically stop once you have lost a set amount.
Decide in advance how many hours you will play in a single session.
Temporarily suspend your account for anywhere between 72 hours and 30 days.
Setting limits is simple and entirely in your hands. Just follow the steps below:
Log in to your account at 990k.wine.
Click your name or profile icon in the top right corner and select "Settings".
Open the "Responsible Gaming" tab in Settings.
Set a deposit, loss, or time limit — whichever you need.
Enter the amount and press "Save". The limit takes effect immediately.
If you feel you need a complete break from gaming, you can use 990k's self-exclusion feature. It fully closes your account for a set period of time.
You can request self-exclusion via the "Responsible Gaming" tab in your account settings, or by emailing [email protected] directly. Please include your registered mobile number and the desired exclusion period in your email.
990k strictly does not allow account registration for users under 18. Age verification is mandatory during sign-up, and KYC documents may be requested in cases of suspicion.
Getting out of a gaming problem is hard, but you don't have to do it alone. 990k's support team is ready to help. You can also talk to someone you trust.
Our support team speaks Bengali and provides assistance with complete confidentiality. No judgment — just help.
6 Key Initiatives That Keep Your Experience Safe
A strict age verification process at registration ensures only adults can use the platform. KYC is mandatory in any cases where eligibility is in doubt.
If your losses exceed the set limit, the system automatically ends your game session and sends you a report.
Once your set time is up, a break reminder appears on screen. You decide — keep playing or take a break.
You can view your complete gaming history, spending, and time data from your account at any time.
Pause your account directly from Settings, with multiple options ranging from 7 days to permanent exclusion.
Our Bengali-speaking support team is available 24/7 for responsible gaming assistance — no judgment, ever.
Follow these habits to keep your daily gaming enjoyable
Answers to Frequently Asked Questions from Members